电脑（mac）上的office出现问题，于是进行了重装，重装后发现word不能关联Zotero，如此没法插入文献，显示如图所示，点击不出现任何东西，以前点击会有“Zotero”的提示：

1）想着是不是将Zotero重装下可以解决问题，于是卸载、重装，打开后依然没反应。

2）尝试在Zotero官网上查找解决方案，事实证明原装的是最靠谱的，

解决方案如下链接：

https://www.zotero.org/support/word_processor_plugin_troubleshooting

步骤如下：

1. Close Word or LibreOffice.

2. In Zotero, go to Tools → Add-ons → Extensions. 

1. Make sure “Zotero Word for Mac”, Zotero for Windows Integration“, and/or “Zotero LibreOffice Integration” are enabled. If any are not, click the “Enable” button.

2. If the “Enable” button is grayed out and you are unable to click it, click the “Remove” button and restart Zotero. 

3. If you don't see the required integration plugin in the Extensions pane at all, then you should re-download and re-install Zotero. It is not necessary to uninstall Zotero before re-installing; simply install Zotero over the top of the existing installation. (Note: Re-installing Zotero rarely fixes problems and should not be used as a general troubleshooting step. This is one of the few instances where re-installation is helpful.)

3. In the Cite pane of Zotero preferences, open the “Word Processors” tab.

4. Click “Reinstall LibreOffice/Microsoft Word Add-in” and then restart your word processor.

按照此步骤重新检索，顺利搞定。

提示遇问题多找工具的说明文档，其他大部分资料的方案不适合自己遇到的问题。