Returns are rarely what companies want as the end result of a customer relationship. But returns are almost inevitable. It is essential for companies to have a service supply chain that is a source of profitable growth via good planning and preparation. Based on our experiences and ...
业务设计指的是在业务中采用设计策略，改变公司现有的模式，通过创新加强其在环球市场的竞争力。 Initiative aims to turn business people into designers to fuel innovation and growth。 Singapore/Toronto , September 23, 2010 The birth of DesignWorks Singapore at Singapo ...
Since Service Science, Management, and Engineering (SSME) was firstly coined by IBM, the Service has been one of the most important and common concepts in many research areas . This Service Science is an interdisciplinary approach to the study, design, and implementation of services systems ...
Recently, growing attention has been devoted to the concept of Open Innovation, both in academia as well as in practice. Chesbrough, who coined the term Open Innovation describes in his book Open Innovation: The New Imperative for Creating and Profiting from Technology (2003) ho ...
博文
视频
基金
相册
收藏
积分
会议