If you are in the middle of revising a research paper, don't answer any calls. Why? Beca use i f you do, your mind is on your revision, and someone may take advantage of you! The article below was from 2010, but happened in real life, this morning in Honolulu... Microsoft is not going to call you and offer to help! Today has been interesting… I received an email from a long-time friend saying he had the strangest phone call, from MICROSOFT… They informed him that his system was vulnerable and that they wanted to help him fix it if he would give them access to his system by visiting a website. This guy was born at night, but he wasn’t born last night, so he questioned it, and when he did so, they hung up on him as expected. It seems a once popular old scam has returned from the grave. In fact, a quick Google search just now turned up this showing that it is happening elsewhere, not just here. With that said, please keep in mind, Microsoft is NEVER going to to call you and offer to help fix your computer security issues. That is like thinking the US Government is going to call you up and offer to fix your financial woes. http://www.homelandsecureit.com/blog/2010/11/scam-alert-microsoft-supposedly-calling-and-offering-to-help-fix-security-issues-from-remote/