These days, to get to a human agent at T-mobile is very difficult. The robot they use to direct customers is stupid and RUDE. SHE actually disconnected me twice because I only wanted to talk to a human agent! Well, I am stuck with T-mobile for now, but the first chance I get I will drop its service! (On the other hand, I had a fight with ATT over a disputed bill more than 10 years ago and decided NOT to use its service. What's left?) Will Google take over the world? (It just took over my email account at U. Hawaii--UH is moving everyone to gmail!)
I benefit greatly from Skype, but I don't use Skype to call anyone. Why? I guess I didn't want to use headset while talking. Yesterday, a friend in Canada tried to call me via gmail, because it's free. I was curious enough to look into it. Well, it's pretty easy. No additional headset and camera are needed. I asked my friends on mainland if they could hear me clearly, and they said yes. Hello, anyone in Canada want to talk to me? Just kidding. Oh, it's free for 2012 (because Google CEO does not know the world will end in 2012).